Customer support agent.
Handles routine customer questions, order status, delivery ETA, basic product info, and hands the hard ones to a human with full context.
The split that works
Most customer enquiries are routine: "Where's my order?", "When is delivery?", "What's my balance?" The agent handles those instantly, against your live data. The non-routine ones, disputes, complex requests, anything outside its confidence, go to a human with the full thread, the customer history, and the agent's draft response as a starting point.
Where it lives
Inside the channel the customer already uses, email, WhatsApp, web chat. Not on a separate portal nobody opens.
Other topics in this category.
RFQ processor agent
Reads incoming RFQs from email or PDF, matches line items to your SKU master, and drafts a structured quotation for the rep to review.
Quotation generator agent
Assembles structured, on-brand quotations from your price book, costing logic, and project context, in seconds.
Payment reminder agent
Drafts customer-appropriate payment reminders the moment an invoice goes overdue, escalating tone over time, always under human approval before sending.
Inventory alert agent
Watches stock levels, lead times, and demand patterns, alerts the right person before a stockout becomes a missed sale.
Start with a workflow audit.
Two weeks. We study your operations, map where an AI-native ERP and embedded agents create the most leverage, and show you exactly what a custom system would look like for your business, before you commit to building anything.
You walk away with
- A workflow map
- A system architecture proposal
- A phased build plan
- A fixed-price quote
- You don't need another SaaS subscription that almost fits.
- You don't need an ERP rollout that takes two years.
- You don't need to become a software builder yourself.
- And you shouldn't have to buy custom software from a static PDF.
Any workflow. Any system.